Back in early 2020, as the covid pandemic drove classrooms online, school districts found themselves needing to bulk purchase affordable laptops that they could send home with their students. Quite a few turned to Chromebooks.
Three years later, the US Public Interest Research Group Education Fund concludes in a new report called Chromebook Churn that many of these batches are already beginning to break. That’s potentially costing districts money; PIRG estimates that “doubling the lifespan of Chromebooks could result in $1.8 billion in savings for taxpayers.” It also creates quite a bit of e-waste.
One of the big problems is repairability. Chromebooks are harder to upgrade and repair, on average, than Windows laptops. That’s in part, the PIRG found, because the replacement parts are much harder to come by — especially for elements like screens, hinges, and keyboards that are particularly vulnerable to the drops, jolts, jostles, and spills that come from school use.
For example, researchers found that nearly half of the replacement keyboards listed for Acer Chromebooks were out of stock online and that over a third cost “$89.99 or more, which is nearly half the cost of a typical $200 Chromebook.” Some IT departments, PIRG reports, have resorted to buying extra batches of Chromebooks just for their components.
“These high costs may make schools rec