Considering the steady stream of layoffs coursing through the tech industry, it’s understandable that some CEOs want to take extra care when informing employees that their company will also be cutting jobs. However, calling layoffs “refinements” and quoting Martin Luther King Jr. is not the way to go.

Unfortunately, that’s exactly what PagerDuty CEO Jennifer Tejada did earlier this week, prompting shock and ridicule on social media. In a 1,669-word email to employees, Tejada echoed the script many tech CEOs have recited in recent months, stating that today’s “volatile economy requires additional transformation” by the company. As a result, PagerDuty would be “refining” its operating model by cutting about 7% of its staff globally.

That wasn’t the only “refinement” the company would undertake, though. According to Tejada, PagerDuty will reduce its discretionary spend, negotiate “more favorable commercial agreements with key vendors,” and “rationalize [its] real estate footprint.”

Up to this point, Tejada’s email, while overly complex, weird, and tone deaf, still was not that bad. She goes on to acknowledge employees and their contributions to PagerDuty and announces a decent severance pay of 11 weeks, with extended healthcare coverage and job support.

Nonetheless, it all starts to go downhill when she decides to use the same email where she announces layoffs to celebrate recent employee promotions, reveal good financial results for the fourth quarter of last year, and state that the company expects to end the year strong. As if she couldn’t do so in another email where people weren’t told they were possibly losing their jobs.

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