ABOUT THE ROLE
New Story is on a mission to end global homelessness! We’re looking for an ambitious, entrepreneurial leader that’s excited to take on a challenging and massively impactful opportunity.
Since New Story started in 2014, we have built over 38 communities across 4 countries resulting in over 14,000 lives impacted through safe housing via our community and home building program, what we call Direct Builds. Check out our work here and here and here.
The Impact Operations Leader owns and is responsible for our Direct Build program success and operations. Your leadership and execution will result in high-quality homes for people living within inadequate shelter and your role is to ensure New Story is achieving our Direct Build goals with integrity and excellence.
You’ll work closely with the Chief Impact Officer and Direct Builds team to execute on world class communities and homes for very low income families. From land vetting, management of our urban design contractors, to overseeing the execution of participatory workshops, designing repayment plans, and planning project timelines; no day will look the same and will be full of autonomy to innovate and grow.
If you’re entrepreneurial, proactive, resourceful, empathic, and someone who prides themselves on getting things done, please apply! Don’t have a traditional real estate, construction, architecture, or engineering background? That’s no problem. We welcome all industries and experiences and find the characteristics listed above more foundational than direct experience in housing. Join us!
WHAT YOU’LL DO
- Ensure completion, quality, and success of New Story’s Direct Build’s operations and goals
- Plan, manage, and communicate Direct Build funding schedule across partnerships
- Develop deep relationships with existing and prospective partners to ensure New Story achieves its home building goals each year
- Develop strategic relationships such that New Story’s home building efforts might benefit from government subsidy, land acquisition, etc.
- Identify gaps in the areas you and your team own and execute solutions to solve for those gaps
- Plan construction and household move-in timelines 6 to 12 months in advance
- Build systems to ensure the Direct Builds team is focusing on the highest value work
- Develop a deep understanding of the unit of economics of our home building and projects
- Proactively share ideas and concerns with the Executive Team
- Be relentlessly resourceful when tackling a problem
- Embody New Story’s values in all work and relationships
WHO YOU ARE
- 7+ years of relevant professional experience
- 3+ years of management experience, ideally overseeing a department (people, goals, and project budget)
- Professional fluency in both Spanish and English required
- Sophisticated communication and interpersonal skills
- Strong critical thinking skills to identify system inefficiencies, anticipate challenges and gaps, and contingency plans accordingly.
- A critical eye for details
- A strategic mindset
- A strong balance for empathy and high standard of excellence
- Courage to challenge the status quo
- Experience working in Mexico or El Salvador
- International Development Experience
- Knowledge of the housing sector in LATAM and the main stakeholders
- Master degree or equivalent in a relevant field
IT’S AN ADDED PLUS IF YOU HAVE…
BENEFITS
- Health & Wellness. We believe in thriving communities and that starts with our team being happy and healthy. We offer a monthly health insurance stipend as well as a monthly wellness stipend, so you can invest in your own wellness and health.
- Unlimited Vacation after the 1st Year. We believe you should have a flexible schedule that makes space for family, wellness, and fun. For the first 12 months, you’ll have 12 days of PTO plus 13 paid holidays. After year one, you can enjoy an unlimited vacation policy.
- Paid Parental Leave. Primary caregivers are given 12 weeks paid time off post birth/adoption. Secondary caregivers can choose to take up to 4 weeks paid time off post birth.
- Adoption Reimbursement. For families who are willing to adopt, thank you! New Story will reimburse eligible team members up to $10,000 for adoption related expenses
- Trip to the Field. It’s amazing to meet the families we help and see the homes up close and personal. You’ll get to visit the work first hand in either Mexico, Haiti, or El Salvador.
- Team Summits. Every 6 months we have a full team summit where we have fun, reflect, and plan for the upcoming quarter. Past trips have been in Tahoe, CA and Whidbey Island, WA.
- Commuter Benefits. We’re grateful for all the time and energy each team member puts into getting to work every day. For some, getting to work takes additional time and expense because of their commute, our commuter benefits policy helps to offset that.
- Continuing Education. We believe in always learning and leveling up our skills. Whether or not it’s a conference or online course, you’ll find we invest in each team member so they can be the best at their craft.
LOCATION & COMPENSATION
This role is based in Mexico City, Mexico. We will prioritize candidates located in and/or willing to relocate to Mexico City. Our offer will be commensurate with experience. Our general range is between $50,000-65,000 USD/year.
ABOUT NEW STORY
We pioneer solutions to end global homelessness. We work with local organizations around the world to build successful, thriving communities, and we are fully committed to researching and developing new ways of building better and faster. Since New Story started in 2014, we have built over 38 communities across 4 countries resulting in over 14,000 lives impacted through safe housing.
We’re a young team based in Atlanta and Mexico City. Usually, you can find us drinking coffee or bubble tea and eating churros wherever we can find them.
ABOUT OUR CULTURE
Culture is #1 for us. We invest significant time, focus, and resources to building the best environment possible. Why? Over the course of the year we spend a large chunk of our time at work. So at New Story, we want our team to find fulfillment, autonomy, mastery, and joy at work. A workplace where you can bring your whole self.
At New Story, you can expect to find a culture that reflects our values:
Humble Pursuit Of Excellence. A combination of personal humility and intense professional will.
Express Gratitude and Empathy. How would you like to be treated? That’s how we strive to treat others. Always go above and beyond to do for others what you’d like them to do for you.
Improve Through Learning and Feedback. Learn why something worked or didn’t work, then implement the learning into future actions.
Team of Founders. An extreme ownership mindset where you see a problem, take action, and go above and beyond to help the team.
Think Big, Breakdown, and Execute. Set big measurable goals, formulate a plan, then execute the plan with relentless focus.
Simplify. Do more with less. This applies to everything: marketing, design, team meetings, writing, operations, and beyond.
A WELCOMING PLACE FOR ALL
New Story strives to nurture a welcoming culture of shared values and radical candor for everyone. We welcome all applicants, regardless of background, to submit an application. Black, Indigenous, and people of color are especially encouraged to apply! We know we will only succeed if we have a team who brings a wide variety of perspectives and backgrounds.
As an equal opportunity employer, our hiring decisions are based solely on qualifications, merit, and business needs at the time of hire. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.
