Meta’s platforms are built to be places where people can express themselves freely. That can be messy. On platforms where billions of people can have a voice, all the good, bad and ugly is on display. But that’s free expression.

In his 2019 speech at Georgetown University, Mark Zuckerberg argued that free expression has been the driving force behind progress in American society and around the world and that inhibiting speech, however well-intentioned the reasons for doing so, often reinforces existing institutions and power structures instead of empowering people. He said: “Some people believe giving more people a voice is driving division rather than bringing us together. More people across the spectrum believe that achieving the political outcomes they think matter is more important than every person having a voice. I think that’s dangerous.”

In recent years we’ve developed increasingly complex systems to manage content across our platforms, partly in response to societal and political pressure to moderate content. This approach has gone too far. As well-intentioned as many of these efforts have been, they have expanded over time to the point where we are making too many mistakes, frustrating our users and too often getting in the way of the free expression we set out to enable. Too much harmless content gets censored, too many people find themselves wrongly locked up in “Facebook jail,” and we are often too slow to respond when they do. 

We want to fix that and return to that fundamental commitment to free expression. Today, we’re making some changes to stay true to that ideal.

Ending Third Party Fact Checking Program, Moving to Community Notes

When we launched our independent fact checking program in 2016, we were very clear that we didn’t want to be the arbiters of truth. We made what we thought was the best and most reasonable choice at the time, which was to hand that responsibility over to independent fact checking organizations. The intention of the program was to have these independent experts give people more information about the things they see online, particularly viral hoaxes, so they were able to judge for themselves what they saw and read.

That’s not the way things played out, especially in the United States. Experts, like everyone else, have their own biases and perspectives. This showed up in the choices some made about what to fact check and how. Over time we ended up with too much content being fact checked