DataStax were contacted me for a credits to bootstrap my project, we had calls discussing the project needs.
I received a document to sign which from a first sight for me it was “This is the credits we give you”.
Turns out, I actually have to pay for it.
They were giving me $2,000 worth of credits, for $1,000. Once I understood the mistake from my side, I asked them to cancel it. I used nothing from the credits in the account, and I offered to pay for the time the team invested me.
But they are saying, “Order is booked can't be cancelled”. Which means what? They clicked a button to virtually give give me $2,000 I never used, and explained to them I really don't have the cash for it. Never the less that project isn't relevant anymore.
I wasn't really giving him too much thought I really have to pay something, because we all get many free credits from other services with even similar amounts.
In the call they just say “We are a $200M company in revenue” so why are you forcing me to pay this $1,000.
I made a mistake, I used noting from your services is not like I'm running a way from the bill.
I offered to pay the time I took from your team. But I'm not going to pay for something I didn't used.
