The European Union has set a clear vision for platform regulation with the Digital Services Act (DSA). Following our updates in July about our Research API and Commercial Content Library, today we are providing more information about the work that we are doing to meet our obligations under the Act by the August 28 deadline.
A new easy way to report illegal content
Our Community Guidelines and Terms of Service outline what is and isn’t allowed on TikTok. These policies apply to everyone and everything on the platform. We primarily use machine moderation and teams of moderators to identify and take action against content and accounts that violate these policies, and we make it easy for our community to report potentially violative content for us to review.
In the coming weeks, we are introducing an additional reporting option for our European* community that will allow people to report content they believe is illegal, including advertising. To make this as easy as possible, people will be able to choose from a list of categories such as hate speech, harassment, and financial crimes. We will provide a guide to help people better understand each category.
Content that is reported for being illegal will first be reviewed against our Community Guidelines and removed globally if it violates TikTok’s policies. If it does not, then our new dedicated team of moderators and legal specialists will assess whether it violates the law and we will restrict access to the content in that country only. We will inform both the person who posted the content and the person who reported it of the decision we have made and why. Both will also be given the opportunity to appeal a decision they disagree with.
More information about our content moderation