Hello, everybody. How’s it going? I hope you’re loving a lovely day. Today, I would like to go over reason number 80 million that you should not be having stuff in your house.
Connect to Amazon servers for things like critical infrastructure, whether it is your camera systems, your doorbell, or any part of your home. This comes from Mr. Brandon Jackson.
It says, On Wednesday, May 31, 2023, I finally regained access to my Amazon account after an unexpected and unwarranted lockout that lasted about a week from Thursday, May 25. This wasn’t just a simple inconvenience. I have a smart home.
Smart home, and my primary method of interfacing with all the devices and automations is through Amazon Echo devices via Alexa. The incident left me with a house full of unresponsive devices, a silent Alexa, and a lot of questions. The sequence of events that led to this digital exile began.
Innocuously enough, a package was delivered to my house on Wednesday, May 24, and everything seemed fine. The following day, however, I found that my Echo show had signed out, and I was unable to interact with my smart home devices. My initial assumption was that somebody might have attempted to access my account repeatedly, triggering a lockout.
I use a fairly old email address from my Amazon account, and it’s plausible that an old password might have been exposed in a past data breach. However, I currently use strong autogenerated passwords via Apple and employ two factor authentication with an authenticator app, so unauthorized access seemed unlikely. I swiftly checked my other accounts social media, streaming, et cetera, to ensure that I hadn’t been compromised.
All seemed normal, with no flood of notifications from Microsoft Authenticator that would indicate an attempted breach. Puzzled, I found the advice of the Amazon app and dialed the customer service number it provided. That’s when things began to take a surreal turn.
The representative told me that I should have received an email, which I indeed found in my inbox. It was from an executive at Amazon. As I dialed the number provided in the email, I half wondered if Amazon was experiencing some issues and I was unwittingly falling for a scam.
You don’t expect trillion dollar companies to email you and then have them say, call me back, bro, so I completely understand where he’s coming from. When I connected with the executive, they asked if I knew why my account had been locked. When I answered, I was unsure.
Their tone turned somewhat accusatory. I was told that the driver who had delivered my package reported receiving racist remarks from my ring doorbell. It’s actually a UFI, but I’ll let that slide.
Here’s where things got even more baffling. First, I have multiple cameras recording everything that happens on my property. By the way, I hope those cameras are going to a local NVR.
If the driver’s claims were accurate, I could easily verify them with video footage. Se
