☎ Community Phone

remote first and always

Community Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.

It’s easy to overlook the humble phone. At Community Phone, we’re on a mission to change that. We believe that everyone deserves a phone service that’s plug and play, reliable, and free of spam calls. That’s why we’re committed to delivering innovative solutions that make the phone more powerful and accessible to all.

We’re thrilled to have grown our recurring revenue by over 400% in 2022 and expand our team from 17 people to 70+! Our customers now include big names like KFC, AT&T, General Motors, and dozens of state and local governments, as well as consumers across the US.

With the support of early investors in companies like Reddit, Dropbox, and Lyft, we’re excited to continue our growth and bring our customer-centric culture to more people. Our team is passionate about creating happy customers, and we believe that they’re the best salesforce on the planet.

💼 About the role

As our first Product Engineer, you will be a key leader on our engineering team.
You will focus on user experience and improvements to our overall product.
You’ll make an impact while staying customer-focused.
You will grow to become an owner of one or two high-level outcomes (eg reducing support tickets, conversion rate, app usage and growth, phone service availability).

Our stack

Typescript/Javascript, React, Python/Django

💪🏼You will…

• Focus on Optimizing the customer lifecycle and ensuring that we deliver a world-class user experience
• Work Cross Functionally to iterate on new features
• Write well-polished and tested code consistently
• Design, build, and deploy features end-to-end making a significant impact on our company goals and our product

🤩 You are…

• Experienced with 6+ years of engineering experience
• Well-versed across the stack from using Typescript to Python
• Collaborative and enjoy working with multiple teams
• An Excellent Communicator with native or close to-native English skills
• Results-driven and enjoy a fast-paced environment, startup experience is a huge plus
• Passionate About Learning open to new domains or technology; you’re willing to dive into documentation/videos, talk to your teammates, and experiment to become well-versed

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We’re always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we’re able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!

Our salary ranges are determined by role, level, and location